Last Updated: 30 March 2026
Welcome to Dinsas (https://dinsas.shop/). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our premium Sri Lankan spices.
1. Information We Collect
To provide you with a curated shopping experience, we collect information when you interact with our site:
- Contact & Delivery Details: Name, email address, phone number, shipping, and billing addresses.
- Transaction Information: Order history and payment details (processed securely via our encrypted payment gateways).
- Usage Data: Information about how you navigate our site, IP address, browser type, and device information, collected via cookies to improve your experience.
2. How We Use Your Information
We use your data exclusively to operate our business and enhance your experience:
- To process, fulfill, and dispatch your orders to Sri Lanka or Australia.
- To communicate with you regarding order updates, shipping, and customer support.
- To send you curated marketing updates about new spice harvests or exclusive offers (only if you have opted in, and you may unsubscribe at any time).
- To detect and prevent fraudulent transactions.
3. Sharing Your Information
We do not sell your personal data. We only share your information with trusted third-party service providers necessary to fulfill our services to you, such as:
- Secure payment processors.
- Shipping and logistics partners in Sri Lanka and Australia.
- Our website hosting platform.
4. Data Security & Retention
We employ industry-standard encryption to protect your personal information during transmission and storage. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and tax obligations.
5. Your Rights
Depending on your region (including protections under the Australian Privacy Principles and Sri Lankan data protection regulations), you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at flavours@dinsas.shop. Please allow up to 48 working hours for us to process and respond to your privacy requests.
Terms & Conditions
Last Updated: 30/03/2026
By accessing or purchasing from https://dinsas.shop/, you agree to be bound by the following Terms & Conditions.
1. Product Information & Natural Variations
We take immense pride in sourcing premium, organic Sri Lankan spices. Because our products are 100% natural and agricultural, slight variations in colour, aroma, size, or texture may occur between seasonal harvests. These natural variations are a hallmark of organic authenticity and do not constitute a product fault.
2. Orders, Pricing, and Payment
- All prices are subject to change without notice due to agricultural fluctuations, international freight, and currency exchange rates.
- Orders are confirmed only upon receipt of full payment.
- We reserve the right to cancel or refuse any order at our discretion, including cases where international shipping restrictions apply to certain agricultural goods.
3. Medical & Health Disclaimer
While our spices are rooted in centuries of traditional Ayurvedic history and culinary heritage, all information provided on our website is for general informational and culinary purposes only. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional regarding specific dietary or health concerns.
4. Intellectual Property
All content on this website, including product descriptions, brand imagery, logos, and text, is the exclusive property of Dinsas. It may not be reproduced, copied, or used for commercial purposes without our express written consent.
5. Limitation of Liability
To the fullest extent permitted by law, Dinsas shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the consumption of our products. Individual sensitivities and dietary requirements vary; it is the customer’s responsibility to ensure our products are suitable for their personal use.
6. Governing Law
These terms are governed by the laws of Sri Lanka / Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of that region.
